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HVAC FAQs

The average life expectancy of a furnace can vary depending on the type, quality, and maintenance of the unit. However, most furnaces have a lifespan of 15 to 20 years, with some high-quality models lasting up to 25 years or more. Regular maintenance, such as changing filters, cleaning ducts, and inspecting the furnace components, can help extend the life of a furnace. It's essential to consult the manufacturer's guidelines and consult with a professional HVAC technician to ensure proper maintenance and care.

To maximize the life of your furnace and ensure it runs efficiently, follow these tips:

  1. Regular maintenance: Schedule annual or bi-annual maintenance checks by a professional HVAC technician. They will inspect, clean, and adjust components, ensuring optimal performance.
  2. Change filters: Replace or clean air filters regularly (every 1-3 months) to keep your furnace running efficiently and prevent dust buildup, which can strain the system.
  3. Keep vents clear: Ensure that all vents, registers, and air returns are clear of obstructions such as furniture, rugs, or curtains, to maintain proper airflow.
  4. Seal ductwork: Inspect ductwork for leaks, holes, or gaps and seal them with mastic or foil tape to improve energy efficiency and reduce strain on the furnace.
  5. Insulate your home: Proper insulation helps maintain a consistent temperature, reducing the workload on your furnace. Check attic, walls, and crawl spaces, and add insulation where necessary.
  6. Install a programmable thermostat: A programmable thermostat can help regulate your home's temperature, reducing energy consumption and extending the life of your furnace.
  7. Maintain humidity levels: High humidity can make your furnace work harder. Use a dehumidifier or exhaust fans to control humidity levels, especially during hot, humid months.
  8. Keep the area around the furnace clean: Ensure the area around your furnace is free of dust, debris, and clutter, which can cause safety hazards and reduce efficiency.
  9. Upgrade to a high-efficiency model: If your furnace is older or inefficient, consider upgrading to a high-efficiency model, which can help save energy and extend the life of your system.

By following these steps, you can help maximize the life of your furnace, keep it running efficiently, and minimize costly repairs.

Regular maintenance is crucial for the optimal performance and longevity of your furnace. As a general guideline, you should schedule maintenance at least once a year, ideally before the heating season starts. This helps ensure that your furnace is in good working condition and can handle the increased workload during the colder months. 

It is recommended to have annual maintenance starting one year after the furnace is install but especially important when 10-15 years for safety reasons and prevent carbon monoxide concerns.

Please note that to maintain your manufacturer warranty, annual maintenance is required.

Some signs that your furnace may need maintenance include:

  1. Strange noises: If you hear unusual noises, such as banging, squealing, or rattling, it may be an indication that something is wrong with your furnace and requires attention from our technicians.
  2. Uneven heating: If some rooms in your home are warmer or colder than others, it could be due to poor airflow or issues with the furnace itself.
  3. Frequent cycling: If your furnace is turning on and off more frequently than usual, it could be a sign of a problem that needs attention from our technicians.
  4. Increased energy bills: A sudden spike in your energy bills could be due to an inefficient furnace that's working harder to maintain the desired temperature.
  5. Reduced indoor air quality: If you notice an increase in dust or allergens in your home, it could be due to a dirty or clogged filter or issues with the furnace itself.
  6. Pilot light issues: If the pilot light is yellow or flickering, it could indicate a problem with the gas supply or ventilation, which requires attention from our technicians.
  7. Aging furnace: If your furnace is more than 10-15 years old, it's a good idea to schedule regular maintenance with Martino HVAC to ensure it's operating efficiently and to catch any potential issues early on.

If you notice any of these signs or it's been a year since your last furnace maintenance, contact us to perform a thorough inspection, cleaning, and any necessary repairs. Regular maintenance will help extend the life of your furnace, improve its efficiency, and reduce the risk of unexpected breakdowns.

To maximize your furnace's efficiency and reduce energy consumption, follow these tips:

  1. Schedule regular maintenance with Martino HVAC: Our technicians will inspect, clean, and adjust components, ensuring optimal performance and efficiency.

  2. Change filters regularly: Replace or clean air filters every 1-3 months to keep your furnace running efficiently and prevent dust buildup, which can strain the system.

  3. Keep vents clear: Ensure that all vents, registers, and air returns are clear of obstructions such as furniture, rugs, or curtains, to maintain proper airflow.

  4. Seal and insulate ductwork: Inspect ductwork for leaks, holes, or gaps and seal them with mastic or foil tape. Insulate ducts in unconditioned spaces to minimize heat loss and improve energy efficiency.

  5. Insulate your home: Proper insulation helps maintain a consistent temperature, reducing the workload on your furnace. Check attic, walls, and crawl spaces, and add insulation where necessary.

  6. Install a programmable thermostat: A programmable thermostat can help regulate your home's temperature, reducing energy consumption and maximizing furnace efficiency.

  7. Maintain humidity levels: High humidity can make your furnace work harder. Use a dehumidifier or exhaust fans to control humidity levels, especially during hot, humid months.

  8. Keep the area around the furnace clean: Ensure the area around your furnace is free of dust, debris, and clutter, which can cause safety hazards and reduce efficiency.

  9. Upgrade to a high-efficiency model: If your furnace is older or inefficient, consider upgrading to a high-efficiency model, which can help save energy and improve overall efficiency.

  10. Adjust the thermostat: Lower your thermostat by a few degrees when you're away from home or while you're asleep. This can help reduce energy consumption and improve furnace efficiency.

By following these steps, you can help maximize the efficiency of your furnace, reduce energy costs, and ensure your home stays comfortable during the heating season. Reach out to Martino HVAC for any maintenance or repair needs to ensure the best possible care for your furnace.

Uneven heating in your house can be caused by several factors. Here are some common reasons for this issue:

  1. Poor insulation: Inadequate insulation in your home can cause heat loss, leading to temperature differences between rooms. Check for proper insulation in walls, attic, and crawl spaces, and add insulation where necessary.

  2. Blocked or closed vents: Obstructed or closed vents can restrict airflow and cause uneven heating. Ensure that all vents, registers, and air returns are open and free of obstructions such as furniture, rugs, or curtains.

  3. Leaky ductwork: Leaks or gaps in your ductwork can cause heat loss, resulting in temperature variations between rooms. Inspect your ducts for any leaks and seal them with mastic or foil tape. We recommend whole home duct sealing to be done periodically. This is the best way to seal ductwork and fix hot spots, and cold spots, as well as even out the heating and cooling in your home.

  4. Dirty air filters: Clogged air filters can restrict airflow and lead to uneven heating. Replace or clean your air filters every 1-3 months to maintain proper airflow.

  5. Unbalanced HVAC system: An unbalanced HVAC system can result in uneven heating. Contact Martino HVAC to inspect and balance your system, ensuring optimal airflow and even distribution of heat.

  6. Improperly sized HVAC equipment: If your furnace or ductwork is not sized correctly for your home, it can result in uneven heating. Consult with our technicians at Martino HVAC to determine if your system needs to be resized.

  7. Malfunctioning thermostat: A faulty thermostat can cause inconsistent temperature readings and uneven heating. Replace or repair the thermostat as needed.

  8. Heat loss through windows and doors: Gaps or drafts around windows and doors can lead to heat loss, causing some rooms to feel colder than others. Seal gaps and add weatherstripping to minimize heat loss.

  9. Multi-level homes: Heat naturally rises, so upper floors can be warmer than lower floors. Installing a zoning system can help to balance the temperature in multi-level homes.

If you are experiencing uneven heating in your home, contact Martino HVAC. Our technicians can inspect your system, identify the cause of the issue, and provide recommendations to resolve the problem, ensuring your home stays comfortable and energy-efficient.

The best filter for your furnace depends on your specific needs and priorities, such as improving indoor air quality, protecting your HVAC system, or reducing energy consumption. When selecting a furnace filter, consider the following factors:

  1. Filter type: There are several types of furnace filters, including disposable fiberglass, pleated, electrostatic, and high-efficiency particulate air (HEPA) filters. Each type has its benefits and limitations, so choose one that best meets your needs.

  2. MERV rating: The Minimum Efficiency Reporting Value (MERV) rating measures a filter's ability to capture particles. MERV ratings range from 1 to 16, with higher numbers indicating better filtration. For most residential applications, a filter with a MERV rating between 8 and 13 is suitable.

  3. Size: Furnace filters come in various sizes, so ensure you select the correct size for your furnace. Check the owner's manual or the existing filter for the appropriate dimensions, typically expressed in width, height, and thickness (e.g., 16x25x1 inches).

  4. Budget: Furnace filters vary in price, with higher MERV ratings and specialized materials generally costing more. Determine your budget and balance it with your filtration needs.

  5. Allergies or respiratory issues: If anyone in your household suffers from allergies, asthma, or other respiratory issues, consider a high-efficiency filter with a higher MERV rating to remove more allergens from the air.

  6. Pets: If you have pets in your home, a filter with a higher MERV rating can help reduce pet dander and hair circulating through your HVAC system.

  7. System compatibility: Ensure that the filter you choose is compatible with your HVAC system. Using a filter with a MERV rating that is too high for your system can restrict airflow and strain the equipment.

To choose the best filter for your furnace, assess your specific needs, and consult with a trusted HVAC contractor like Martino HVAC for recommendations. Remember to replace or clean your filter regularly (every 1-3 months) to maintain optimal system performance and indoor air quality.

Maintaining proper humidity levels is essential for comfort and overall indoor air quality. The ideal humidity level for a home generally falls between 30% and 50%. Here are some tips to help you achieve good humidity control in your home:

  1. Use a hygrometer: A hygrometer is an instrument that measures the relative humidity in your home. Use one to monitor your indoor humidity levels and make adjustments as necessary.
  2. Use a humidifier or dehumidifier: Depending on your specific needs, you can use a humidifier to add moisture to the air or a dehumidifier to remove excess moisture. These devices help maintain the ideal humidity level within your home.
  3. Install a whole-home humidification system: A whole-home humidification system connects to your HVAC system and can automatically regulate humidity levels throughout your home. Consult with Martino HVAC to determine the best system for your needs.
  4. Ventilate your home: Proper ventilation is crucial for maintaining good indoor air quality and balanced humidity levels. Use exhaust fans in moisture-producing areas such as the bathroom and kitchen, and open windows when weather permits to promote air circulation.
  5. Seal air leaks: Gaps and cracks in your home's exterior can contribute to humidity issues. Seal leaks around windows, doors, and other openings with weatherstripping, caulk, or spray foam to help control indoor humidity.
  6. Insulate your home: Proper insulation helps maintain consistent indoor temperatures and can also help regulate humidity levels. Ensure your home is adequately insulated in walls, attic, and crawl spaces.
  7. Maintain your HVAC system: Regular maintenance of your HVAC system, including cleaning or replacing filters, can help ensure proper airflow and humidity control. Schedule annual or bi-annual maintenance checks with Martino HVAC to keep your system running efficiently.
  8. Use moisture-absorbing materials: Desiccant products, such as silica gel or calcium chloride, can help absorb excess moisture in your home. Place these materials in areas prone to high humidity, like basements or bathrooms, to help maintain proper humidity levels.
  9. Adjust your thermostat: When using your air conditioner during hot, humid months, set the thermostat to a comfortable temperature and use the "auto" fan setting. This allows the system to run intermittently, removing more humidity from the air.
  10. Use energy-efficient appliances: Energy-efficient appliances, such as Energy Star-rated dishwashers and washing machines, can reduce the amount of moisture released into your home during operation, helping to control humidity levels.
  11. Dry clothes outside: If possible, dry your clothes outside on a clothesline or invest in a vented dryer. This will prevent excess moisture from being released into your home.
  12. Properly vent appliances: Ensure that appliances, such as dryers and gas stoves, are adequately vented to the outdoors to help maintain healthy humidity levels inside your home.
  13. Install vapour barriers: Vapour barriers in crawl spaces and basements can help prevent moisture migration from the ground into your home, contributing to a more balanced indoor humidity level.

By following these tips, you can achieve better humidity control in your home and create a more comfortable living environment. For professional assistance with humidity control, reach out to Martino HVAC to discuss your specific needs and explore potential solutions.

If your furnace is leaking water, there could be several potential causes. Here are some common reasons for a furnace to leak water:

  1. Condensation leak: High-efficiency furnaces produce condensation, which is typically drained away through a condensate drain line. If the drain line becomes clogged or disconnected, the condensation can leak out of the furnace. Check the drain line for any blockages or loose connections.

  2. Clogged condensate pump: If your furnace uses a condensate pump to remove the condensation, the pump may be clogged or malfunctioning, causing water to back up and leak. Inspect the condensate pump and clear any debris, or consult with Martino HVAC to have it repaired or replaced if necessary.

  3. Humidifier issues: If your furnace has a built-in humidifier, it could be leaking water if the humidifier is malfunctioning or not installed correctly. Inspect the humidifier for any signs of leakage or damage, and contact Martino HVAC for repair or replacement if needed.

  4. Secondary heat exchanger issue: In high-efficiency furnaces, a faulty secondary heat exchanger could cause water to leak. This issue requires the expertise of our technicians at Martino HVAC to diagnose and repair.

  5. Leaking pipes: Check for any nearby pipes that may be leaking water onto or around your furnace. If you find a leaking pipe, have it repaired promptly to prevent further damage.

  6. Improperly sized exhaust vent: If your furnace's exhaust vent is improperly sized, it may cause condensation to form and leak out of the system. Contact Martino HVAC to inspect the exhaust vent and make any necessary adjustments.

If you're experiencing a water leak from your furnace, it's important to address the issue promptly to prevent further damage to your HVAC system and your home. Contact Martino HVAC to diagnose the cause of the leak and perform the necessary repairs or maintenance to resolve the problem.

A noisy furnace can be caused by various issues, some of which may indicate a need for maintenance or repair. Here are some common reasons for a noisy furnace:

  1. Loose or unbalanced blower wheel: If the blower wheel is loose or unbalanced, it can create a loud noise when the furnace is running. Our technicians at Martino HVAC can inspect and adjust or replace the blower wheel as needed.

  2. Worn or damaged motor bearings: Over time, motor bearings can wear out or become damaged, causing a loud, high-pitched squealing noise. If you suspect this issue, contact Martino HVAC to have the motor bearings lubricated or replaced.

  3. Dirty burners: Dirty or clogged burners can cause a rumbling noise when the furnace is running. Regular maintenance by our technicians can help keep burners clean and reduce noise.

  4. Ignition problems: If the furnace's ignition system is malfunctioning, it can create a loud noise when trying to ignite the burners. Our technicians at Martino HVAC can diagnose and repair ignition issues.

  5. Ductwork expansion and contraction: When your furnace heats up the ductwork, it can cause the metal to expand and contract, creating popping or creaking noises. This is generally normal, but if the noise is excessive or bothersome, you may want to consider insulating your ducts.

  6. Loose or rattling panels: Over time, screws and fasteners on your furnace's panels may become loose, causing the panels to rattle or vibrate. Check for any loose panels and tighten them as necessary.

  7. Airflow restrictions: If the air filter is dirty or clogged, it can restrict airflow and cause the furnace to work harder, resulting in increased noise. Replace or clean the air filter regularly to maintain proper airflow.

If your furnace is making unusual noises, it's essential to address the issue to prevent further damage or potential safety concerns. Contact Martino HVAC to schedule an inspection, maintenance, or repair to diagnose the cause of the noise and resolve the problem.

If your furnace is over 15 years old, it may be nearing the end of its lifespan, as most furnaces have an expected life of 15-20 years. While it may not be necessary to replace your furnace immediately, there are several factors to consider when deciding if it's time for an upgrade:

  1. Energy efficiency: Older furnaces are typically less energy-efficient than newer models, which can result in higher energy bills. If you notice an increase in your energy costs, it may be worth investing in a new, high-efficiency furnace.

  2. Frequency of repairs: If your furnace is breaking down frequently and requiring repairs, it may be more cost-effective to replace it rather than continue investing in repairs.

  3. Comfort and temperature consistency: Older furnaces may struggle to maintain consistent temperatures throughout your home, leading to discomfort. A new furnace can help provide better temperature control and overall comfort.

  4. Noise levels: Older furnaces often operate at higher noise levels compared to newer models. If noise is a concern, upgrading to a quieter, more modern furnace may be beneficial.

  5. Availability of replacement parts: As furnaces age, replacement parts can become more challenging to find and more expensive to purchase. This can make repairs more costly and time-consuming.

  6. Safety concerns: Older furnaces can develop issues such as cracks in the heat exchanger, which can lead to dangerous carbon monoxide leaks. If you have concerns about your furnace's safety, it may be time to consider a replacement.

Before making a decision, consult with Martino HVAC to assess your current furnace's condition, efficiency, and performance. Our technicians can help you determine if it's time for a replacement or if maintenance and repairs can prolong the life of your existing system. If a replacement is recommended, we can guide you in selecting the most suitable new furnace for your home and needs.

It is difficult to provide an exact figure for the average gas bill in Southern Ontario, as it depends on various factors such as the size of the house, insulation levels, thermostat settings, and energy efficiency of the furnace and other appliances. However, as a general estimate, an average house in Southern Ontario might pay anywhere between $50 to $200 per month on natural gas bills during the heating season. This range is based on data from previous years and typical household energy usage patterns.

Keep in mind that these figures can vary significantly depending on individual household circumstances and energy consumption habits. To reduce your gas bills, consider improving your home's insulation, upgrading to energy-efficient appliances, and scheduling regular furnace maintenance with Martino HVAC to ensure optimal system performance.

Adjusting your thermostat settings during winter and summer can help improve energy efficiency and reduce utility costs. Here are some recommendations:

  1. Winter: Lowering the heat setting during the winter months can result in energy savings. Natural Resources Canada suggests setting your thermostat to 20°C (68°F) while you're awake and at home, and reducing it by 3-5°C (5-9°F) while you're asleep or away. By doing this, you can save on heating costs. If you find this temperature too cool, gradually decrease the setting to allow your body to acclimate to the cooler temperature.

  2. Summer: Raising the cool setting in the summer can also save energy and reduce your utility bills. Natural Resources Canada recommends setting your air conditioning to 25°C (77°F) while you're at home and awake, and turning it off or setting it higher while you're away or asleep. This can help you save on cooling costs without sacrificing comfort.

Using a programmable or smart thermostat can make it easier to adjust your temperature settings automatically based on your schedule or preferences. These devices can help maintain comfort and save energy by adjusting the temperature when you're not at home or when you're asleep.

Remember that these recommendations are general guidelines, and your personal comfort should be a priority. Adjust your thermostat settings according to your preferences and the specific conditions of your home. To further improve energy efficiency, ensure your HVAC system is well-maintained by scheduling regular maintenance with Martino HVAC, and consider improving your home's insulation and sealing any drafts.

If your furnace is blowing cold air, there could be several possible reasons. Some common causes include:

  1. Thermostat settings: Check if your thermostat is set to "heat" and the fan setting is on "auto" rather than "on." When the fan is set to "on," it will run continuously, even when the furnace isn't heating the air, causing it to blow cold air.

  2. Pilot light or ignition issues: If you have a gas furnace with a pilot light, ensure the pilot light is lit. In modern furnaces with electronic ignition systems, the igniter could be faulty, preventing the burners from igniting. Contact Martino HVAC to inspect and resolve any ignition-related issues.

  3. Overheating: If the furnace overheats, it may shut off the burners and only blow cold air to prevent damage. This can be caused by a dirty air filter restricting airflow or issues with the blower motor. Replace the air filter and contact Martino HVAC if the problem persists.

  4. Leaky ductwork: Cold air from unconditioned spaces like the attic or crawlspace can enter your ductwork through leaks, causing the air to feel cold when it comes out of your vents. Inspect your ductwork for leaks and seal them, or have Martino HVAC professionals inspect and repair your duct system.

  5. Insufficient gas supply: If there's an issue with the gas supply to your furnace, the burners may not ignite, and the furnace will blow cold air. Check if the gas valve is open, and if the issue persists, contact Martino HVAC to diagnose the problem.

  6. Tripped circuit breaker: If the circuit breaker for your furnace has tripped, the blower fan might continue to run, but the furnace won't produce heat. Reset the circuit breaker, and if it continues to trip, contact Martino HVAC for assistance.

If your furnace is blowing cold air and you can't identify the cause, it's essential to contact Martino HVAC for a professional assessment and any necessary repairs. Our technicians can diagnose the issue and help restore your furnace's heating capability.

A whistling sound from your furnace can be caused by a variety of issues. Here are some common reasons:

  1. Dirty or clogged air filter: A dirty air filter can restrict airflow, causing the furnace to work harder and create a whistling noise. Check your air filter and replace or clean it if necessary.

  2. Leaky or ill-fitting ducts: Gaps or leaks in your ductwork can cause air to escape, creating a whistling sound. Inspect your ducts for any gaps or leaks and seal them with appropriate duct tape or mastic. If you're unsure how to identify or fix leaks, contact Martino HVAC for a professional duct inspection and repair.

  3. Undersized ducts or vents: If your ducts or vents are too small for your HVAC system, they can cause a whistling sound due to the increased air pressure. Consult with Martino HVAC to assess whether your ducts and vents are appropriately sized for your system and make any necessary adjustments.

  4. Loose or damaged air vents: If your air vents are loose or damaged, they can create a whistling sound as air passes through them. Tighten any loose vents and replace damaged ones to eliminate the noise.

  5. Closed or blocked vents: Make sure all your vents are open and not blocked by furniture, curtains, or other objects. Closed or blocked vents can cause the air to be forced through smaller openings, creating a whistling noise.

  6. High static pressure: High static pressure in your HVAC system can result from several factors, including improperly sized equipment, ducts, or filters. If you suspect high static pressure, contact Martino HVAC to assess your system and recommend solutions to reduce the pressure and eliminate the whistling sound.

If the whistling noise persists after addressing these common issues, it's essential to consult with Martino HVAC to diagnose and resolve the problem. Our technicians can help identify the cause of the noise and recommend the appropriate repairs or adjustments to ensure your furnace operates efficiently and quietly.

Using a filter with a MERV rating that is too high for your HVAC system can cause several issues. MERV, which stands for Minimum Efficiency Reporting Value, is a scale that measures the effectiveness of air filters at capturing particles. Filters with higher MERV ratings capture smaller particles, providing better filtration. However, using a filter with a MERV rating that is too high for your system can lead to the following problems:

  1. Reduced airflow: High MERV filters are more dense, which means they can restrict airflow in your HVAC system. This can cause your furnace or air handler to work harder, leading to reduced efficiency, higher energy bills, and increased wear and tear on your system.

  2. Strain on the blower motor: Due to the restricted airflow caused by high MERV filters, the blower motor may need to work harder to push air through the filter. This can strain the motor and may lead to overheating, reduced motor lifespan, or even motor failure.

  3. Reduced comfort: The restricted airflow caused by a high MERV filter can result in uneven heating and cooling, leading to hot and cold spots throughout your home and reduced overall comfort.

  4. Increased system malfunctions: When your HVAC system works harder due to restricted airflow, it can increase the likelihood of malfunctions and breakdowns.

To avoid these issues, it is essential to choose an air filter with a MERV rating that is compatible with your HVAC system. Check your system's owner's manual or consult with Martino HVAC to determine the appropriate MERV rating for your system. Generally, a MERV rating of 8-13 is suitable for most residential systems, providing adequate filtration without significantly affecting airflow. Regularly replacing or cleaning your filter, as recommended by the manufacturer or Martino HVAC, will also help maintain optimal system performance and efficiency.

Water on the floor around your furnace can be caused by several issues. Here are some common reasons:

  1. Condensation: High-efficiency furnaces generate condensation as a byproduct of the combustion process. This condensation is typically drained away through a condensate drain pipe or pump. If the drain pipe or pump is clogged or malfunctioning, the condensation may overflow and cause water to pool around the furnace. Inspect the condensate drain system and clear any blockages, or contact Martino HVAC for assistance.

  2. Clogged air filter: A dirty or clogged air filter can restrict airflow, causing the furnace's evaporator coil to freeze. When the ice on the coil melts, it can lead to water pooling around the furnace. Check your air filter and replace or clean it if necessary.

  3. Leaky humidifier: If your HVAC system includes a humidifier, it may be the source of the leak. Check for any leaks in the humidifier or its water supply, and ensure the drain line is clear. If you're unsure how to troubleshoot your humidifier, contact Martino HVAC for assistance.

  4. Blocked or damaged vent pipe: If your furnace's vent pipe is blocked or damaged, it can cause condensation to build up and leak. Inspect the vent pipe for any blockages or damage, and contact Martino HVAC for help with any necessary repairs or cleaning.

  5. Secondary heat exchanger issues: In high-efficiency furnaces, a secondary heat exchanger can develop leaks or cracks, causing water to pool around the furnace. If you suspect a problem with the heat exchanger, contact Martino HVAC for an inspection and any necessary repairs.

If you notice water around your furnace and cannot identify the cause, it's essential to contact Martino HVAC for a professional assessment and any necessary repairs. Our technicians can diagnose the issue and help resolve the problem to prevent further damage to your furnace or home.

Ice on your ductwork or AC lines can indicate a problem with your air conditioning system. Here are some common reasons for ice formation:

  1. Low refrigerant levels: If your AC system is low on refrigerant, it can cause the temperature of the evaporator coil to drop below freezing, leading to ice forming on the coil and surrounding components, including the AC lines. Low refrigerant levels may result from leaks or an undercharged system. Contact Martino HVAC to inspect your system, repair any leaks, and recharge the refrigerant as needed.

  2. Dirty air filter: A dirty or clogged air filter can restrict airflow across the evaporator coil, causing it to become too cold and ice up. The ice can then spread to the AC lines and ductwork. Check your air filter and replace or clean it if necessary.

  3. Blocked or dirty evaporator coil: Dirt or debris on the evaporator coil can reduce its ability to absorb heat, causing it to freeze and develop ice. This ice can then spread to the AC lines and ductwork. Clean the evaporator coil or contact Martino HVAC for professional cleaning.

  4. Malfunctioning blower motor: If the blower motor isn't working correctly or has failed, it can result in reduced airflow across the evaporator coil, causing it to freeze and develop ice. Contact Martino HVAC to inspect and repair or replace the blower motor as needed.

  5. Obstructed return air vents or ducts: Blocked return air vents or ducts can restrict airflow across the evaporator coil, leading to freezing and ice formation. Ensure all return air vents are open and unobstructed, and inspect the return air ducts for any blockages or damage.

If you notice ice on your ductwork or AC lines and cannot identify the cause, it's essential to contact Martino HVAC for a professional assessment and any necessary repairs. Operating your air conditioning system with ice on the components can cause damage and reduce efficiency, so it's important to address the issue promptly.

Ductwork "sweating" or dripping water is typically caused by condensation forming on the surface of the ducts. This can happen for several reasons:

  1. High humidity levels: High humidity in your home or the area surrounding your ductwork can cause condensation to form on the cool surface of the ducts, especially during the summer months when your air conditioner is running. Ensure proper ventilation and consider using a dehumidifier to reduce humidity levels in your home.

  2. Poorly insulated ducts: If your ductwork is not properly insulated, the cool air passing through can cause the ducts' surface to become cold, leading to condensation formation. Inspect your ductwork for adequate insulation and add or replace insulation as needed. Contact Martino HVAC for assistance with duct insulation.

  3. Leaky ducts: If your ductwork has gaps or leaks, cool air can escape and cause the surrounding air to cool down, resulting in condensation on the ducts. Inspect your ducts for leaks and seal them using appropriate duct tape or mastic, or have Martino HVAC professionals inspect and repair your duct system.

  4. Inadequate air sealing: If there are gaps or openings around your home's windows, doors, or other areas, humid outdoor air can enter your home and cause condensation on your ductwork. Seal any gaps or openings to prevent humid air from entering your home.

  5. Oversized or short-cycling air conditioning system: If your air conditioning system is too large for your home or short-cycling (turning on and off frequently), it may not effectively remove humidity from the air, leading to condensation on your ductwork. Consult with Martino HVAC to determine if your system is appropriately sized for your home and to address any short-cycling issues.

If you're experiencing ductwork sweating or dripping water and cannot identify the cause, it's essential to contact Martino HVAC for a professional assessment and any necessary repairs. Addressing the issue will help prevent potential damage to your home and maintain a comfortable indoor environment.

If your thermostat is blinking "heat on," it typically indicates that the thermostat is in a delay mode or a safety feature has been activated. Here are some possible reasons:

  1. Delay mode: Many thermostats have a built-in delay feature to protect your HVAC system from short-cycling, which can cause damage and reduce efficiency. The delay mode prevents the system from turning on and off too quickly. During this delay period, the thermostat may blink "heat on" to indicate that it's waiting to activate the heating system. The delay usually lasts for a few minutes, after which the thermostat should stop blinking and start heating your home.

  2. Safety feature activation: Some thermostats have safety features that will cause the "heat on" to blink if the system detects a potential issue, such as a dirty air filter, a malfunctioning component, or an overheating furnace. This is to alert you to the problem and protect your HVAC system from damage. Check your air filter and replace or clean it if necessary. If the issue persists, contact Martino HVAC to inspect your system and diagnose the problem.

  3. Communication error: In some cases, the blinking "heat on" might indicate a communication error between the thermostat and your HVAC system. Ensure that your thermostat is correctly wired and configured for your system. If you're unsure about the wiring or configuration, contact Martino HVAC for assistance.

If your thermostat continues to blink "heat on" and you cannot identify the cause, it's essential to contact Martino HVAC for a professional assessment and any necessary repairs. Our technicians can diagnose the issue and help restore proper function to your thermostat and heating system.

Resetting your furnace can help resolve minor issues or glitches. Follow these steps to reset your furnace:

  1. Turn off the thermostat: Set your thermostat to the "off" position, ensuring that it's not calling for heat or cooling.

  2. Locate the furnace switch: Find the furnace switch, which is usually a standard wall switch located near your furnace. It might be mounted on the furnace itself or on a nearby wall.

  3. Turn off the furnace switch: Flip the furnace switch to the "off" position. This will cut power to the furnace.

  4. Wait for 30 seconds to a minute: This brief waiting period allows the furnace to reset and clear any minor issues or error codes.

  5. Turn the furnace switch back on: Flip the furnace switch to the "on" position, restoring power to the furnace.

  6. Turn the thermostat back on: Set your thermostat to the desired temperature setting and mode (heating or cooling) to restart the system.

If your furnace is still not functioning correctly after performing a reset, there may be a more significant issue that requires professional attention. Contact Martino HVAC, and our technicians will diagnose the problem and provide the necessary repairs or recommendations to restore your furnace to proper working order.

Keep in mind that some furnaces may have a dedicated reset button, often located near the burner or control panel. If your furnace has a reset button, you can follow the same steps as above but press the reset button instead of using the furnace switch. Be sure to consult your furnace's owner's manual for specific instructions and safety precautions.

Turning off the gas supply to your furnace can be necessary for safety reasons, maintenance, or repairs. Here's how to do it:

  1. Locate the gas shut-off valve: The gas shut-off valve is typically located near your furnace, on the gas line leading to the furnace. The valve is usually a rectangular or round handle, either parallel or perpendicular to the gas pipe.

  2. Turn off the gas valve: To shut off the gas supply, turn the handle on the gas shut-off valve so that it's perpendicular to the gas line. This will close the valve and stop the gas flow to the furnace. Note that if the handle is parallel to the gas line, the gas is flowing, and the valve is open.

  3. Turn off the furnace: For safety reasons, it's essential to turn off the furnace before shutting off the gas supply. Set your thermostat to the "off" position and turn off the furnace switch, which is usually a standard wall switch located near your furnace. It might be mounted on the furnace itself or on a nearby wall.

Remember that working with gas lines can be hazardous, and it's crucial to exercise caution when turning off the gas supply to your furnace. If you're unsure about any part of the process or feel uncomfortable handling gas lines, contact Martino HVAC for professional assistance. Our technicians can safely turn off the gas supply and perform any necessary maintenance or repairs on your furnace.

The arrow on your furnace filter indicates the direction of airflow through the filter. When installing a new furnace filter, it's essential to ensure the arrow is pointing towards the furnace or air handler. This means the arrow should be facing away from the return duct and towards the furnace's blower motor or the air handler's intake.

Here's a step-by-step guide to installing your furnace filter correctly:

  1. Turn off your furnace or air handler: To ensure safety, turn off your furnace or air handler before replacing the filter. Set your thermostat to the "off" position and turn off the furnace switch, which is usually a standard wall switch located near your furnace. It might be mounted on the furnace itself or on a nearby wall.

  2. Locate the filter compartment: The filter compartment is usually found near the blower motor or air handler's intake, either in the furnace itself or in the return air duct.

  3. Remove the old filter: Carefully slide the old filter out of the compartment, being mindful of any dust or debris that may have accumulated on the filter.

  4. Check the arrow on the new filter: Look for the arrow on the frame of the new filter, which indicates the direction of airflow.

  5. Install the new filter: Align the arrow on the new filter with the direction of airflow. The arrow should be pointing towards the furnace or air handler (away from the return duct). Slide the new filter into the compartment, ensuring it sits securely.

  6. Turn the furnace or air handler back on: Turn the furnace switch back on and set your thermostat to the desired temperature setting and mode (heating or cooling) to restart the system.

Replacing your furnace filter regularly, as recommended by the manufacturer or Martino HVAC, will help maintain optimal system performance and efficiency. If you're unsure about the correct installation of your furnace filter or need assistance, contact Martino HVAC, and our technicians will be happy to help.

Maintaining lower indoor humidity levels during cold weather is essential for several reasons:

  1. Condensation on windows and surfaces: When it's cold outside, the temperature difference between the indoor and outdoor environment can cause condensation to form on windows, walls, and other surfaces. High indoor humidity levels can exacerbate this issue, leading to dampness, mold growth, and potential damage to your home's structure.

  2. Mold and mildew growth: Higher humidity levels create a more favourable environment for mold and mildew growth. By keeping indoor humidity levels lower in cold weather, you can reduce the risk of mold and mildew forming in your home, which can have negative impacts on your health and the condition of your home.

  3. Improved indoor air quality: Lower humidity levels can lead to better indoor air quality by reducing the growth of allergens, such as dust mites and mold spores. This can contribute to a healthier living environment for you and your family.

  4. Comfort and perceived warmth: When the indoor humidity level is lower, the air feels cooler, which can be beneficial during cold weather. Lower humidity levels allow your body to more effectively evaporate moisture through perspiration, making you feel warmer and more comfortable.

  5. Energy efficiency: When indoor humidity levels are lower, your home's heating system can operate more efficiently. This is because drier air is easier to heat than humid air, so your furnace doesn't need to work as hard to maintain a comfortable temperature.

During the winter months, it's generally recommended to maintain indoor humidity levels between 30-40%. This can help ensure a comfortable, healthy living environment while also protecting your home from potential damage caused by excessive humidity. If you need assistance managing your home's humidity levels, contact Martino HVAC. Our technicians can help you select and install a suitable humidification or dehumidification system for your needs.

Lighting the pilot light on your furnace is a straightforward process, but it's crucial to follow safety precautions. Before attempting to light the pilot light, read your furnace's owner's manual for specific instructions, as different models may have unique procedures.

Here is a general guide for lighting a pilot light on a furnace:

  1. Turn off the furnace: Set your thermostat to the "off" position and turn off the furnace switch, which is usually a standard wall switch located near your furnace. It might be mounted on the furnace itself or on a nearby wall.

  2. Locate the gas control valve: Find the gas control valve on your furnace, which should be near the pilot light assembly. The control valve will typically have a knob with settings for "On," "Off," and "Pilot."

  3. Turn the gas control knob to "Off": Before lighting the pilot, ensure the gas control knob is set to the "Off" position. Wait at least 5 minutes to allow any residual gas to dissipate.

  4. Turn the gas control knob to "Pilot": After waiting for 5 minutes, turn the gas control knob to the "Pilot" setting.

  5. Hold down the pilot button: The pilot button is usually located near the gas control knob. Press and hold the pilot button to allow gas to flow to the pilot light assembly.

  6. Light the pilot light: While holding down the pilot button, use a long lighter or match to ignite the pilot light. The pilot light is typically a small metal tube near the gas control valve.

  7. Keep holding the pilot button: Continue holding the pilot button for about 30-60 seconds after lighting the pilot light. This allows the thermocouple to heat up and maintain the gas supply to the pilot light.

  8. Release the pilot button: After the thermocouple has heated up, release the pilot button. The pilot light should remain lit.

  9. Turn the gas control knob to "On": If the pilot light stays lit, turn the gas control knob to the "On" position.

  10. Turn on the furnace: Turn the furnace switch back on and set your thermostat to the desired temperature setting and mode (heating or cooling) to restart the system.

If you have difficulty lighting the pilot light or it doesn't stay lit, there could be an issue with the thermocouple, gas supply, or another component of your furnace. In this case, it's best to contact Martino HVAC for professional assistance. Our technicians can diagnose and repair the issue to ensure your furnace is functioning safely and efficiently.

An HRV (Heat Recovery Ventilator) is designed to provide fresh air and improve indoor air quality while recovering heat from the exhaust air in your home. Although it is generally beneficial to have your HRV running consistently, there are specific situations where you might consider turning it off temporarily:

  1. Extremely cold outdoor temperatures: During periods of extreme cold, the HRV may struggle to defrost, leading to ice buildup in the unit. This can reduce efficiency and airflow. In such cases, you may want to turn off your HRV temporarily to prevent damage and maintain your home's comfort.

  2. High outdoor humidity levels: If the outdoor humidity is very high, running the HRV may draw moist air into your home, potentially increasing indoor humidity levels. In this situation, you might want to turn off your HRV to maintain optimal indoor humidity levels.

  3. Planned or extended absence: If you're planning to be away from home for an extended period, you may want to turn off your HRV to save energy.

  4. Maintenance or repair: It's essential to turn off your HRV during maintenance, cleaning, or repair tasks to ensure safety and proper functioning.

Remember that these situations are exceptions, and it's generally best to keep your HRV running to maintain good indoor air quality and energy efficiency. If you're unsure whether to turn off your HRV or need assistance with maintenance or repairs, contact Martino HVAC. Our technicians can help you make the best decision for your home's comfort and air quality needs.

An HRV, or Heat Recovery Ventilator, is a mechanical ventilation system designed to improve indoor air quality in energy-efficient homes by providing fresh outdoor air while minimizing heat loss. The primary function of an HRV is to exchange stale indoor air with fresh outdoor air, maintaining proper ventilation and controlling humidity levels.

HRVs consist of two separate air streams: one for exhaust air (stale indoor air) and one for incoming fresh air. The core of an HRV is a heat exchanger, which transfers heat from the exhaust air to the incoming fresh air without mixing the two air streams. In cold weather, the HRV recovers heat from the warm exhaust air and transfers it to the incoming fresh air. This process helps maintain comfortable indoor temperatures while reducing the energy needed to heat the fresh air, making your home more energy-efficient.

Some benefits of an HRV include:

  1. Improved indoor air quality: By continuously exchanging stale indoor air with fresh outdoor air, an HRV reduces pollutants, allergens, and odours, promoting a healthier living environment.

  2. Energy efficiency: The heat recovery process minimizes heat loss, reducing the energy required to heat your home and lowering energy costs.

  3. Humidity control: HRVs can help maintain optimal indoor humidity levels by expelling excess moisture from activities like cooking and showering.

  4. Balanced ventilation: An HRV provides balanced ventilation, ensuring that the same amount of air is exhausted from and supplied to your home, maintaining consistent air pressure.

If you're interested in installing an HRV system in your home or need assistance with an existing HRV, contact Martino HVAC. Our technicians can help you select the best HRV system for your needs, provide professional installation, and offer maintenance and repair services to keep your system operating efficiently.

While it might seem like a good idea to put a screen on your furnace intake and exhaust vents to prevent debris, insects, or small animals from entering, it is generally not recommended. Adding screens can potentially create safety concerns and reduce the efficiency of your furnace. Here are a few reasons why you should avoid using screens on your furnace intake and exhaust:

  1. Restricted airflow: Screens can restrict airflow, leading to reduced efficiency and potential strain on your furnace system. Reduced airflow can also cause the furnace to overheat or experience other issues that may require repairs.

  2. Condensation and ice buildup: In colder weather, screens can trap moisture and cause ice buildup, which can block the vents and create safety hazards. This can also lead to damage to your furnace and reduce its efficiency.

  3. Maintenance issues: Screens can become clogged with debris, requiring regular cleaning and maintenance. If not cleaned regularly, the screens can cause additional strain on your furnace system and lead to operational issues.

  4. Safety concerns: Most furnace manufacturers do not recommend adding screens to intake and exhaust vents, as they can create safety concerns and may void warranties.

Instead of adding screens, make sure your intake and exhaust vents are properly installed and maintained, following the manufacturer's recommendations. Regularly inspect the area around your vents to ensure there are no obstructions or potential issues.

If you're concerned about debris, insects, or small animals entering your furnace intake or exhaust vents, contact Martino HVAC. Our technicians can provide guidance on the best practices for your specific furnace system and ensure it is operating safely and efficiently.

Obstructions that block exhaust gasses are dangerous and can cause high levels of Carbon Monoxide buildup. Contact Martino HVAC and have our technicians take a look to make sure your exhaust is sufficiently high to clear future snow falls. 

If your furnace exhaust was buried in snow and you've cleared it, but your furnace still isn't providing heat, follow these steps:

  1. Check the thermostat: Ensure that the thermostat is set to the correct heating mode and temperature. Sometimes, the issue may be as simple as an incorrect thermostat setting.
  2. Reset the furnace: Turn off the furnace switch, usually located near your furnace, and wait for a few minutes. Then, turn the switch back on to reset the furnace. This can help clear any error codes or issues related to the blocked exhaust vent.
  3. Check for error codes: Some furnaces have LED indicator lights or display panels that show error codes. Consult your owner's manual to understand what these codes mean and if there are specific troubleshooting steps to follow.
  4. Inspect the air filter: A dirty or clogged air filter can cause your furnace to overheat and shut down as a safety measure. Replace or clean the air filter if necessary.
  5. Relight the pilot light: If you have a furnace with a pilot light, check to see if it's lit. If not, follow the instructions in your owner's manual to relight the pilot light.

When the exhaust vent is blocked by snow or debris, the combustion gases, including carbon monoxide, cannot be properly vented outside, causing them to accumulate in your home.

Carbon monoxide is dangerous because it can lead to CO poisoning, which can cause symptoms such as headaches, dizziness, nausea, confusion, and even death in severe cases. Blocked vents also increase the risk of fire or damage to your furnace system.

To reduce the risk of carbon monoxide buildup and poisoning in your home, follow these precautions:

  1. Clear snow and debris: Regularly inspect and clear any snow or debris from around your furnace exhaust vent, especially after heavy snowfalls or storms.
  2. Install CO detectors: Install carbon monoxide detectors on every level of your home and near sleeping areas. These detectors will alert you if there is a dangerous buildup of carbon monoxide in your home, allowing you to take action before it becomes a serious health hazard.
  3. Schedule regular maintenance: Having your furnace inspected and maintained by Martino HVAC's technicians on a regular basis can help prevent potential CO issues. Our technicians will check for any problems that could cause carbon monoxide buildup, such as cracks in the heat exchanger or issues with the venting system.
  4. Be aware of symptoms: Familiarize yourself with the symptoms of CO poisoning and take action if you or a family member experiences them. If you suspect CO poisoning, immediately leave the house and call emergency services.

If you've cleared the snow from your furnace exhaust vent but are still concerned about the risk of carbon monoxide buildup or your furnace is not providing heat, contact Martino HVAC. Our technicians can perform a thorough inspection and ensure your furnace is operating safely and efficiently.

2-stage furnace, also known as a two-stage or dual-stage furnace, is a type of heating system that offers more efficient and precise temperature control compared to a traditional single-stage furnace. The main difference between a 2-stage furnace and a single-stage furnace lies in the furnace's gas valve and burner system.

A 2-stage furnace has the ability to operate at two different heating output levels:

  1. Low stage: Typically, the low stage operates at around 60-70% of the furnace's full capacity. The furnace will run on this lower stage during milder weather conditions or when the temperature difference between the setpoint and the actual indoor temperature is small. This stage allows the furnace to run for longer periods at a lower heating output, providing more even heat distribution, reduced temperature fluctuations, and improved energy efficiency.

  2. High stage: When the outdoor temperature is significantly colder or when the thermostat calls for a rapid increase in indoor temperature, the furnace will switch to the high stage, operating at its full capacity. This stage provides the necessary heating output to quickly warm up your home during colder conditions.

The benefits of a 2-stage furnace include:

  1. Improved comfort: A 2-stage furnace provides more consistent and even temperature control, reducing temperature swings and hot or cold spots in your home.

  2. Energy efficiency: By operating at a lower capacity during milder conditions, a 2-stage furnace consumes less fuel and reduces energy costs compared to a single-stage furnace that always operates at full capacity.

  3. Quieter operation: Because a 2-stage furnace runs at a lower capacity most of the time, it produces less noise and creates a more comfortable and quieter living environment.

  4. Better air filtration: The longer run times at the lower stage allow for more air circulation through the air filter, leading to improved indoor air quality.

If you're considering upgrading your heating system or need professional advice on the best furnace for your home, contact Martino HVAC. Our technicians can help you select the right 2-stage furnace for your needs, provide expert installation, and offer ongoing maintenance and repair services to ensure your furnace operates efficiently and effectively.

Condensation on windows during the winter months is a common issue in many homes. It occurs when warm, moisture-laden indoor air comes into contact with the cold surface of the window glass. As the warm air cools down upon contact, its ability to hold moisture decreases, and the excess moisture is released, forming water droplets or condensation on the window surface. There are several factors that contribute to window condensation in winter:

  1. High indoor humidity: Everyday activities like cooking, showering, and doing laundry can increase the moisture level in your home. If the indoor humidity is too high, condensation is more likely to form on cold surfaces like windows.

  2. Inadequate ventilation: Poor ventilation can trap moisture inside your home, leading to higher humidity levels and an increased likelihood of condensation on windows.

  3. Cold outdoor temperatures: When the outside temperature drops significantly, the window glass becomes colder, increasing the chances of condensation forming when warm indoor air comes into contact with it.

  4. Inefficient windows: Single-pane windows or older, inefficient double-pane windows can be more prone to condensation due to their lower insulating properties.

To reduce condensation on your windows in winter, consider the following steps:

  1. Control indoor humidity: Use exhaust fans in bathrooms and kitchens to remove excess moisture. Run a dehumidifier if necessary to maintain an indoor humidity level of around 30-50%.

  2. Improve ventilation: Ensure your home has proper ventilation to allow for the exchange of indoor and outdoor air. You can also use an HRV (Heat Recovery Ventilator) to improve ventilation while maintaining energy efficiency.

  3. Insulate windows: Upgrade to energy-efficient double or triple-pane windows, or add insulating window film or thermal curtains to reduce heat loss and keep window surfaces warmer.

  4. Seal gaps and drafts: Inspect your windows for any gaps or drafts and use weatherstripping or caulk to seal them, preventing cold air from entering and reducing the risk of condensation.

If you need assistance with managing humidity levels or improving ventilation in your home, contact Martino HVAC. Our technicians can help you find the best solutions to maintain a comfortable and energy-efficient living environment while reducing condensation on your windows during winter.